Covid-19

Posted by Sylvain 12/05/2020 1 Comment(s)

COVID-19 PREVENTION MEASURES

 

We apply the prevention measures issued in the COVID-19 GUIDE - Construction sites designed by the CNESST. The following specific measures are applied by department:

 

SALES OFFICE

 

In order to protect the health of our workers and yours, we observe the following measures:

 

WHEN VISITNG OUR SALES OFFICE :

  • In order to limit your waiting time and the number of people present a tour sales office, we favor visits by appointment. To do this, simply contact us and we will schedule an appointment with you.
  • Upon arrival you will be asked to disinfect your hands.
  • A minimum distance of 2 meters between you and the representative must be maintained at all times.
  • Please limit your visit to a group of two people from the same household.
  • Wearing a mask is recommended but not mandatory.

 

WHEN VISITING YOUR HOME :

 

In order to protect the health of our workers and yours, we observe the following measures:

  • The representative will disinfect his hands when he arrives at your home.
  • A minimum distance of 2 meters between you and the representative must be maintained at all times.
  • Wearing a mask is recommended but not mandatory.
  • Electronic exchange of documents is preferred.

 

CONTACTLESS VIRTUAL VISITS :

 

We offer a service of submission by Videoconference :

  • Submission without a home visit thus eliminating the risk of contagion.
  • Assessment of your needs using live video and the sending of pictures.
  • Sending of required documents by email: product brochures, pictures, submission, contract, funding request, etc.

 

HEAD OFFICE

 

In order to protect the health of our workers, access to our establishment is greatly limited. We recommend that you call before arriving to avoid any unnecessary traveling. In the event that your situation requires a trip to our offices, on your arrival, you will be confined to one of the two following access points:

 

Lobby entrance:

  • You will have access only to the lobby entrance.
  • You will have to disinfect your hands.
  • You will have to remain in the designated area.
  • An employee will answer your questions while being protected by a Plexiglas.
  • We strongly recommend the use of a debit or credit card for all payments.
  • We strongly recommend that you call beforehand to have your order prepared in order to minimize the time of your visit to our offices.
  • Wearing a mask is recommended but not mandatory.

 

Warehouse – picking up of filters:

  • You will only have access to the warehouse entrance lobby.
  • You will have to disinfect your hands.
  • You will have to remain in the designated area
  • An employee will answer your questions while being protected by a Plexiglas.
  • We strongly recommend the use of a debit or credit card for all payments. 
  • We strongly recommend that you call beforehand to have your order prepared in order to minimize the time of your visit to our offices.
  • Wearing a mask is recommended but not mandatory.

 

INSTALLATION OR SERVICE DEPARTEMENT

 

In order to protect the health of our workers and yours, the following measures must be observed when installing or replacing equipment or during a service call:

 

A) The workers must answer daily the three following questions:

  • Do I have any of the symptoms: cough, fever, difficulty breathing, and sudden loss of smell?
  • Have I returned from a trip outside of the country in the past two weeks?
  • Am I in contact with someone who has COVID-19?

If the answer is yes to one of these questions, the worker must be sent home. The answers to these questions are confidential.

 

B) Not to have more than 2 workers per vehicle present at an installation or repair location.

 

C) Maintain a distance of 2 meters between the workers and occupants of the home.

 

D) If the physical distancing of 2 meters cannot be respected for a period of more than 15 minutes without physical barrier (maximum duration for the day), the worker must use personal protective equipment (surgical mask with protective glasses or wear a visor).

 

E) Workers must wash their hands:

  • when arriving to and leaving the home;
  • before and after eating;
  • before and after breaks;
  • before smoking;
  • when going to the bathroom.

 

F)  Cleaning and disinfection of shared tools and work equipment at the end of the shift.

 

G) Wearing a mask is recommended but not mandatory when the physical distancing of 2 meters can be maintained.

1 Comment(s)

Carrie-Ann Phillips:
20/05/2020, 05:50:52 PM
Reply

I am looking for a quote for a wall mount air conditioner for a room that is 24 X 17. Thank you

Thermopompe N & R Sol:
21/05/2020, 01:13:31 PM

Hello Mrs, Phillips. We will communicate with you by email.

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