Extended warranty

How to have an extended warranty honored

You are no longer satisfied with your entrepreneur or this one has simply vanished, and you have a balance of warranty on your heat pump? This is unfortunately a common situation but do not despair, call us, we can probably help you.

We honor extended warranties on a heat pump or a furnace that are covered by the Equiguard, Protection Plus, Goodcare, Complete Care and Cornerstone programs, only to name a few, as well as certain warranties offered directly by the manufacturers. We generally have no difficulties with York, Rheem, Ruud, LG, Amana, Carrier, Lennox, and Goodman products (and many more).

To do so, we need the certificate number of your warranty, the model, and the serial number of the unit as well as the name under which the warranty is registered. At certain occasions, we will need the sales contract or the original sales invoice. Some manufacturers don.t allow the transfer of a warranty to a new owner or are very strict on the way of doing so. We sometimes must provide a copy of the notary act. With these information we will be able to do some research concerning the validity of your extended warranty on your heat pump. You can communicate with Ms. Nathalie Tomassino at 450-699-3232 or 514-856-7774 at extension 6064 for any information concerning your extended warranties.

How to have an extended warranty honored

You can also buy an extended warranty for a HVAC equipment. To do so, we need to have a copy of your sale contract proving the date of installation and we also need the make, model, and serial number of your equipment. Be advised that numerous Extended Warranty plans required that the equipment have been installed within the last 12 months at the maximum. To find out the price of an extended warranty for your product, you can communicate with Ms. Nathalie Tomassino at 450-699-3232 or 514-856-7774 at extension 6064.