Due to the measures taken by the Government of Quebec, our everyday operations (maintenance, installations, non-urgent repairs) will cease from March 25, 2020 until April 13, 2020 inclusively. We will provide a reduced emergency service during weekdays for any lack of complete heating for our established customers. Social distancing measures must be respected if our technicians have to report to your home urgently. Our head office and our sales office will be closed from March 25, 2020 until April 13, 2020 inclusively. However, you can communicate with us by phone Monday to Friday from 9:00 a.m. to 3:00 p.m., we will be able to answer your questions (you may however experience delays depending on the volume of calls received). Air filter deliveries will resume from April 14, 2020. Thank you for your understanding.

Ductless unit maintenance

DUCTLESS HEAT PUMP MAINTENANCE



We offer a maintenance service for ductless heat pump or wall mounted air conditioner. If the indoor unit of the ductless air conditioner or heat pump wall resembles the following photos, you need an in-depth maintenance. The accumulation of dust, allergens and mold directly affects the performance and energy efficiency of your device while reducing its useful life. This also affects the quality of the air you breathe. Unless you have a specialized equipment , you won't be able to do yourself the cleaning of your ductless heat pump.




MOLD PRESENCE




DUST ACCUMULATION



Although you regularly clean the air filters of your device over time, dust will accumulate in the fan (blower wheel) and the coil of the indoor unit. This accumulation affects the efficiency of ventilation and the transfer of cold or heat from the indoor coil. The following symptoms are a good indication that an in-depth maintenance is required:



  • Decrease in device performance, "... it seems to me that there is less air conditioning than before."
  • Presence of trash visible to the naked eye (mildew and dust).
  • Louder than before fan.
  • Water flowing.
  • Small balls of trash discarded by the device.
  • Odors.


OUR MAINTENANCE SERVICE:


Clean your ductless air conditioner or servicing your ductless heat pump is not limited to the maintenance of your filters. The fan (blower wheel) and the indoor coil are the two essential elements to be kept in good order in the indoor unit. And unfortunately, unless You have in equipment and appropriate training, it will not be possible to carry it out yourself. Here's what is the maintenance:



  • Test operations of the device before servicing.*
  • Clean the inside and outside coil with coil cleaner.
  • Clean the indoor fan (blower wheel).
  • Clean and test the drain.
  • Test operations of the device after servicing.


*The maintenance is not a repair service. Any anomalies on the unit should be repaired before we perform the machine maintenance.





SEE A VIDEO EXPLAINING HOW THE CLEANING IS PERFORM.







TARIFICATION

Prices are valid until December 31, 2019.



Price of $199.99 plus tax for the maintenance of a standard ductless heat pump or air conditioner (one indoor evaporator and one outdoor condenser) performed using a single technician.



Add $79.99 plus taxes per additional evaporator ( two or more evaporators with a single outdoor condenser , for example unit with 2 heads 9,000 BTU or 2 heads of 12,000 BTU ).



An additional charge of $94 plus tax will be charged if the evaporator is located in a place where, for reasons of safety or protection of your goods, we should send a team of two technicians to perform maintenance. In the event that our technician visits your home and find that we have to perform maintenance using a second technician and that we must reschedule the appointment, NO TRAVEL OR EVALUATION FEES WILL BE CHARGED.





***THE SPACE BELOW THE INSIDE EVAPORATOR NEED TO BE CLEAR . PLEASE MAKE SURE TO MOVE YOUR FURNITURE BEFORE OUR ARRIVAL***



GROUP RATE

We can offer a reduced price when servicing multiple units at the same geographic location (condominiums, neighbors, multi-dwelling units, etc.) on the same day. Contact us for a quote.


MAKING APPOINTMENTS

Click on the "Online Contact Request" on the left side of the screen and we will contact you or call us at 514-856-7774 ext. 8005.


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